Accessibility Statement

Effective Date: January 1, 2026

Our Commitment to Accessibility

Artisan The Goat is committed to making our website at artisanthegoat.com accessible to and usable by everyone, including people with disabilities. We believe that everyone — regardless of ability — deserves access to gentle, effective skincare and the story behind it. As a small family business that prides itself on being "the generous company," accessibility is a natural extension of our values.

We are working to ensure that our website conforms, to the extent reasonable for a small family-owned business, to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA published by the World Wide Web Consortium (W3C). These guidelines explain how to make web content more accessible for people with a wide range of disabilities, including visual, auditory, cognitive, language, learning, neurological, and physical disabilities.

Ongoing Efforts

Accessibility is an ongoing process, not a one-time fix. We continue to review our website for accessibility barriers and address them where we can, and we provide descriptive alternative text for product photography and farm imagery. We use clear, plain-language descriptions of our products and ingredients, and we structure our pages with semantic headings so that screen readers and other assistive technologies can navigate them effectively. We maintain sufficient color contrast between text and background, and we design forms and buttons to be reachable and operable with a keyboard. We test our website using assistive technologies and feedback from real users, and we train family members and team members who work on the website on accessibility best practices.

Need Help? Let Us Know

If you have difficulty using or accessing any part of our website, or if you encounter an accessibility barrier, please contact us. We will work with you to provide the information, product, or service you are looking for through an alternative communication method that suits your needs.

You can also use this same contact information to share feedback or suggestions about the accessibility of our website. We genuinely appreciate the feedback, and it helps us improve.

You can reach us at Artisan The Goat, Washington State Farm, Battle Ground, WA area, United States. Email us at hello@artisanthegoat.com with the subject line "Accessibility Feedback," or visit our website at artisanthegoat.com.

When you contact us, please include a description of the issue you encountered, the page or feature where you experienced the issue (URL is helpful), the browser, device, and assistive technology (if any) you were using, and your preferred method for us to follow up with you. We aim to acknowledge accessibility-related contacts within five business days and to work toward a resolution as quickly as we reasonably can.